unknown devices hp nc6400 laptop

Hi,
I installed the 5384.4 on the HP NC6400 laptop and vista found two unknown devices and it cannot be installed through the windows update, anyone have same problem? Where is the solution?
Thanks,
-M

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"Mickey" wrote:

Hi,
I installed the 5384.4 on the HP NC6400 laptop and vista found two unknown devices and it cannot be installed through the windows update, anyone have same problem? Where is the solution?
Thanks,
-M hi

I would download Wondows vista beta 2
from chris

I have the same issue with ?Other Devices and 2 ?Unknown Devices. I am thinking that it is both the onboard audio and the PS2 ports as both of those are unused on my system. I tested both the onboard audio and PS2 ports and they do not work. I looked through the Device Manager thoroughly and it appears all of the main hardware installed correctly except for the PS2 ports and onboard Audio. It's not that big of a concern to me as I have my OEM drivers CD if I ever need to install the factory drivers, so I just disabled them so they won't cause any issues. It would be nice to know which one is which though, meaning is the top ?unknown device the PS2 ports or Audio? I really don't recommend forcing drivers on an ?unknown device entry in the device manager as this causes major system instability even if it is the correct device that you install the drivers for. But if you are really picky about these entries in your device manager, here are some troubleshooting tips. Reboot and when the computer is starting up press the F8 key, it helps to keep tapping it, and from the Startup menu choose Safe Mode. In Safe Mode have a look in the Device Manager to see if any more information about the devices are revealed. If not, restart into Windows Normal Startup and go to the Device Manager and right click on the entries and uninstall them. Load all device drivers for the devices you suspect are causing the issue from the Drivers/Utilities CD that came with your motherboard/computer. It can help to click on View and then select Show Hidden Devices, which will reveal the non-plug and play drivers, so you can look to see if the drivers loaded correctly. Personally, if Vista didn't recognize a few of my ports/devices and I don't use them anyway, I would just disable the unknown devices and forget about it.
-- If at first you do succeed, try not to look astonished!
"Mickey" wrote:

Hi,
I installed the 5384.4 on the HP NC6400 laptop and vista found two unknown devices and it cannot be installed through the windows update, anyone have same problem? Where is the solution?
Thanks,
-M